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Process

How engagements actually run.

From the first discovery call to post-launch improvement — the same seven stages on every serious build. Jump a stage, or scroll the path.

07 stages · 03 chapters · problem → production

  1. Discovery and define — framing the problem before build
    01 / 032 stages

    Frame the problem

    Clarity before code. We decide what matters, what is out of scope, and what “done” means for this slice.

    1. 01

      Discover / Define

      Discover

      We pin down the problem, the users, and the constraints before a line of product code is written.

      Workshops or structured interviews, artifact review, and a written problem framing. Output: clarity on who we are building for and what “done” cannot mean yet.

    2. 02

      Discover / Define

      Define

      Scope, success criteria, and a build plan that a founder and an engineer can both defend.

      We lock the slice, risks, and sequence. You leave with a plan you can take to stakeholders — not a vague statement of work.

  2. Design, build, and test — craft in progress
    02 / 033 stages

    Craft the product

    Design, build, and verify in the same loop — so engineering is not translating fiction into product.

    1. 03

      Design / Build / Test

      Design

      Flows, interface, and technical shape of the system — designed to be implemented, not presented once.

      Journeys, states, and architecture decisions happen together so engineering is not translating fiction into product.

    2. 04

      Design / Build / Test

      Build

      Production-grade implementation with reviews, environments, and a codebase you can own.

      Reviewed commits, environments that match how you will run the system, and documentation that survives the first handoff.

    3. 05

      Design / Build / Test

      Test

      We verify the product against the brief: quality, access, and the paths users actually take.

      Critical paths, access boundaries, and release readiness — not a checkbox ritual the night before launch.

  3. Launch and improve — shipping and iterating
    03 / 032 stages

    Ship and improve

    Release with ownership, then stay for the unglamorous work that keeps software honest.

    1. 06

      Launch / Improve

      Launch

      Release with monitoring, rollback, and a clear handoff — not a Friday dump into production.

      Cutover plan, observability baselines, and ownership of what happens if something fails in the first hours.

    2. 07

      Launch / Improve

      Improve

      After launch we stay available: iterate on what the market taught you, without restarting the relationship.

      Support retainers, small improvements, and upgrades — the unglamorous work that keeps software honest.

Next step

Ready to start at Discover? Bring the problem. We will help you decide what belongs in scope — and what does not.